Support

Set up the camera

1. Place the phone upright on a stable surface.
2. Follow the exercise’s front- or side-view instruction.
3. Step back until your head, hands, and feet fit on screen.
4. Use even light and avoid strong backlighting.
5. Turn up media volume before starting an eyes-free session.

If the app cannot see your pose

• Check that camera permission is enabled in system Settings.
• Move the phone farther away and keep the lens unobstructed.
• Wear clothing that contrasts with the background.
• Return to the requested camera direction.

Audio and accessibility

Spoken guidance uses media volume and can play with the silent switch enabled. VoiceOver announcements are separate from the coach audio setting. Larger Text, increased contrast, and reduced motion are respected throughout the common session flow.

Delete local data

Open StretchMirror Settings and choose Delete local history. You can also delete the app to remove all remaining app-local information.

Safety

Move only within a comfortable range. Stop immediately if you feel pain, dizziness, numbness, or unusual discomfort. StretchMirror is not a medical device or a substitute for professional care.

Contact

Support contact: 張哲銓 (ADBest). Email riverchang@adbest.com.tw. We usually reply within 1–2 business days.

設定相機

1. 把手機直立固定在穩固平面。
2. 依動作指示使用正面或側面拍攝。
3. 退後到頭、手與腳都能完整入鏡。
4. 保持均勻照明，避免強烈逆光。
5. 開始免看螢幕練習前，請先調高媒體音量。

App 看不到姿勢時

• 確認系統設定已允許相機權限。
• 把手機移遠一些，並確認鏡頭沒有被遮住。
• 穿著與背景有明顯對比的衣物。
• 回到動作指定的拍攝方向。

語音與無障礙

教練語音使用媒體音量，即使靜音鍵開啟也能播放。VoiceOver 通知與教練語音開關彼此獨立。 常用練習流程支援較大字級、提高對比與減少動態效果。

刪除本機資料

在伸展鏡設定中選擇「刪除本機紀錄」。刪除 App 也會清除其餘保存在 App 內的資料。

安全提醒

請只在舒適範圍內動作。若感到疼痛、暈眩、麻木或異常不適，請立即停止。 伸展鏡不是醫療器材，也不能取代專業照護。

聯絡我們

客服聯絡人：張哲銓（ADBest）。客服信箱：riverchang@adbest.com.tw。我們通常會在 1–2 個工作天內回覆。